Augmented Memory
How what was said in session reaches Alchely — without you writing it — and what the tool gives you back afterwards.
Before you start
Augmented Memory is a marketplace tool. You need Plus and to adopt it from Marketplace → Augmented Memory → Adopt.
Writing or dictating your notes, uploading audio or a photo of your notes works always, with or without the tool. What the tool provides is the layer that reads those sessions: the analysis, the recommendations, the alerts and the chat. And recording: without it a video call is not captured and an AlchelyMeeting session is not recorded, because nothing would read that recording.
The six capture routes
When you create a session you choose how to capture it. They all end in the same place: a structured note the analysis then works on.
| Route | When to use it |
|---|---|
| Live session | In-person session: recorded from the browser, with notes generated in real time |
| Audio notes | Upload a recording you already had; it is transcribed and analysed the same |
| Capture video call | Take the audio of your Zoom, Google Meet or Teams tab while you sit with the patient |
| AlchelyMeeting | Hold the session inside Alchely; on hanging up, the recording goes in by itself |
| Image notes | A photo of your handwritten notes: read and turned into text |
| Write or dictate | Traditional writing or voice dictation |
Tab capture requires Chrome or Edge. In other browsers the option says it is unavailable rather than failing silently.
A session recorded in AlchelyMeeting, live or from your video call keeps the real length of what was recorded, not the planned one. Uploading an audio file does not change the session's length.
Connecting Zoom AI Companion
With Zoom connected in Scheduler, when Zoom finishes its meeting summary it reaches Alchely and creates the session draft, tied to the booking you already had. You do nothing at the end.
What you need on your side
| Requirement | Detail |
|---|---|
| Zoom plan | Pro, Business, Business Plus or Enterprise — the free plan does not include AI Companion |
| AI Companion enabled | The account admin must enable it at Zoom Admin Portal → AI Companion |
| Meeting Summary active | Inside AI Companion settings, enable Meeting Summary |
| Activate per meeting | Tap the AI Companion button in Zoom's toolbar, or configure auto-start in meeting preferences |
Connecting Google Meet transcripts
The same as Zoom: as soon as the Meet transcript is ready, it reaches Alchely and creates the session draft.
| Requirement | Detail |
|---|---|
| Google Workspace plan | Business Starter or higher — transcription is not available on personal Gmail or the free plan |
| Transcription enabled | The admin must enable it in Admin console → Apps → Google Meet → Meet settings |
| Activate per meeting | On starting, Activities → Transcription → Start transcription. Auto-start is configured in Meet settings |
| Participant consent | Meet notifies everyone that the meeting is being transcribed. If a participant declines, transcription stops |
Connecting Microsoft Teams transcripts Beta
With Microsoft Teams connected in Scheduler and transcript import enabled, Alchely picks up the transcript of each Teams session shortly after it ends and saves it as the session draft. If it is not ready yet, it checks again later.
| Requirement | Detail |
|---|---|
| Microsoft 365 plan | Business Standard or higher, with a work or school account — personal accounts cannot create Teams meetings |
| Transcription allowed | The meeting policy must allow it: Teams admin center → Meetings → Meeting policies |
| Admin approval | Reading transcripts requires your organization's admin to approve Alchely. If you run your own Microsoft 365, you approve it yourself when you enable the import |
| Activate per meeting | In Teams, More → Record and transcribe → Start transcription, or turn it on by default in the meeting options |
How to connect it, step by step, in the Scheduler guide. It is in beta: if something does not behave as you expect, tell us from Support.
AI-usage consent
Consent is built into the agreements flow in the patient portal. They give it, not you.
- Without consent, nothing is analysed.
- In a couple or group session, every member's consent is needed: if one is missing, the session is not analysed.
- An AlchelyMeeting session does not record if the patient has not accepted; the room works the same, it just does not record.
- Analyses and alerts already generated stay readable even if you later remove the tool.
Your sessions never train our models. Alchely does not use your sessions or your patients' data to train AI models, and does not sell information to third parties or data brokers.
What you get from each session
- Session analysis: summary, key themes and therapeutic focus.
- Clinical alerts detected from the content, following the rules you configure.
- Recommendations and exercises for the patient, drawn from their whole history.
- Therapeutic plan analysis and how it evolves.
- Longitudinal patterns: what repeats between sessions, not within one.
- Alchely chat: ask about a patient and get an answer from what is in their sessions.
- Highlights: select any fragment of the notes and it is saved to the patient's file.
Group sessions
A group session comes in through the same capture routes, Zoom, Meet and Teams transcripts included. What changes is who has to be asked, and how the note is written.
- Consent is everybody's. Nothing from the session is processed with AI until every member has accepted theirs. One missing is enough for the session to stay unanalysed and for the AlchelyMeeting room not to record.
- Nobody appears by name. The transcript and the note call each member Participant 1, Participant 2…, numbered in the order they first speak and keeping the same number throughout the note. Even if a name is said in the session, the note does not use it.
- A note built for the group. If you choose no template, it follows a group structure: summary, session focus, the group's emotional climate, group dynamics and process, interventions, each participant's contributions, progress and obstacles, risk — saying which participant — and agreements.
- Recommendations, chat and highlights, as for a couple. The chat answers from the group's sessions, only if every member has consented, and keeps its history; highlights are filed under the group.