Legal Notice & Privacy Policy

LEGAL NOTICE

General Information

In compliance with the provisions of Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, it is reported that the URL address (hereinafter the Website) is a domain registered by ARITZ AGUILA DIAZ (hereinafter, THE OWNER), whose details are as follows:

CIF No.: B26960310

Address: Basigoko Bide Nagusia, 20, 4 I, Bakio, 48130

Contact Email: aritzaguila@alchely.com

Telephone: 689 281 467

THE OWNER acts as the person responsible for the contents of the WEBSITE.

Terms of Use

Access to and use of this website attributes the status of USER, who, by browsing this site, accepts fully, expressly, and without reservation all the clauses of this legal notice. Therefore, we ask the USER to read this legal notice carefully.

THE OWNER reserves the right to unilaterally modify the terms and conditions of this site, in which case new terms and conditions will be published on the website.

Access and use of this website by the USER is free and open; however, certain parts of the website have restricted access via a user ID and password at https://app.alchely.com.

In any case, the USER assumes responsibility for the use of this website and agrees to browse in good faith and in a diligent manner.

At any time, THE OWNER may unilaterally modify, without prior notice, the presentation and/or configuration of the website, as well as the services and contents provided.

Responsibility of the USER

The USER agrees not to use the WEBSITE or the information offered therein to carry out activities contrary to the Law, morality, or public order and, in general, to make use in accordance with the conditions established by THE OWNER.

The opinions, contents, and, in general, all activities carried out by the USER are their exclusive responsibility; THE OWNER cannot be held responsible for damages or losses that may derive from said activities beyond their control and without having effective knowledge of them.

Responsibility of THE OWNER

THE OWNER shall not be responsible for errors in accessing the WEBSITE or its contents, although they will apply the greatest diligence to ensure they do not occur.

THE OWNER reserves the right to temporarily suspend, without prior notice, the accessibility of the WEBSITE due to a possible need to carry out maintenance, repair, update, or improvement operations.

Intellectual and Industrial Property

All contents of the WEBSITE (including, without limitation, databases, images, drawings, graphics, text files, audio, video, and software) are the property of THE OWNER and are protected by national and international intellectual and industrial property regulations, with all rights reserved.

The domain name, trademarks, signs, distinctive marks, or logos appearing on the WEBSITE are owned by THE OWNER.

All texts, graphic drawings, videos, or audio supports that may be found now or in the future on this Internet site are the property of THE OWNER and may not be subject to subsequent modification, copying, alteration, total or partial reproduction, adaptation, or translation by the USER or third parties without express authorization from THE OWNER.

Unauthorized use of the information contained in this WEBSITE, as well as the infringement of intellectual or industrial property rights, will give rise to legally established responsibilities.

Hyperlinks

The establishment of any hyperlink from an external website to any of the pages of THE OWNER shall be subject to the following conditions:

• Total or partial reproduction of any of the services contained in the WEBSITE of THE OWNER is not permitted.
• No false, inaccurate, or incorrect statement about the pages of THE OWNER'S WEBSITE and its services shall be included.
• Under no circumstances shall THE OWNER be responsible for the contents, information, statements, opinions, or services made available to the public on the website from which a hyperlink to this WEBSITE is established.
• Any hyperlink shall be made to the main page of the WEBSITE.
• The hyperlinks found on the WEBSITE have been previously agreed upon with the owners of the linked websites.

THE OWNER shall not be responsible for the misuse or activities contrary to the law, morality, or public order carried out by users on said linked pages.

Validity of the Terms of Use

The terms of use of this WEBSITE are of an indefinite nature. THE OWNER reserves the right in any case to unilaterally modify the conditions of access to them, as well as their content.

Nullity and Ineffectiveness of Clauses

If any clause included in these conditions is declared totally or partially null or ineffective, such nullity will only affect said provision, or the part thereof that is null or ineffective, with the remaining conditions subsisting.

Applicable Legislation and Jurisdiction

The provision of service of this WEBSITE and these terms of use are governed by Spanish legislation.

THE OWNER and the USER, expressly waiving any other jurisdiction, submit to the Courts and Tribunals of Bilbao, Vizcaya, Spain, for any controversy that may arise from the access or use of this website. Any litigious issue concerning the services provided through this WEBSITE will be resolved through consumer arbitration tribunals, mediators, or similar entities to which THE OWNER is affiliated at the time the controversy arises, as well as the corresponding courts and tribunals in accordance with Spanish legislation.

PRIVACY POLICY

PRIVACY POLICY OF ALCHELY MINDWORKS, S.L.

Update Date: 03/17/2026

Identity of the Data Controller: Aritz Águila Díaz

Registered Office: Basigoko Bide Nagusia, 20, 4 I, Bakio, 48130

Contact Email: aritzaguila@alchely.com

Telephone: 689 281 467

Website: https://alchely.com

In compliance with the provisions of Organic Law 3/18, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, ALCHELY MINDWORKS, S.L. (hereinafter, "THE OWNER"), responsible for the website, establishes the following Privacy Policy to be followed in the processing of personal data. This policy is understood, in any case, without prejudice to the provisions of the corresponding Legal Notice.

Data Collection

By the mere fact of visiting the Website, THE OWNER does not register any personal data in any database; however, certain non-personal information is collected on the servers that provide hosting services to the Controller. Among this information, data relating to the IP address from which the website is accessed is collected.

The user is responsible for correctly providing all their data. THE OWNER is not responsible for service failures resulting from incorrect or false data.

In some contact forms, it is necessary to provide personal data considered mandatory, as well as to accept the corresponding Privacy Policy and Legal Notice.

Data Controller

The information that may be requested from users of this Website through contact forms, data included in potential comments on corporate pages of linked (or unlinked) social networks under the responsibility of THE OWNER, personal data that the user enters within the enabled sections, or those provided through other enabled communication channels (e.g., email or private sections) are under the responsibility of THE OWNER.

Recipients of Information

Information will be processed by authorized personnel of THE OWNER.

Personal data collected through contact forms, email, post, or telephone will not be transferred or communicated to third parties, except in cases necessary for the development, control, and fulfillment of the expressed purposes, as provided by Law, and in specific cases where the USER will be expressly informed.

In the case of corporate profiles on social networks linked from this Website, data may be processed under other privacy policies (specifically those of the entities owning the social networks). Official profiles on linked social networks were created to better communicate our activity and provide an alternative channel for those interested in our entity and services.

Purpose of Collection

THE OWNER will use the data supplied in consultation forms, by email, or through other enabled channels exclusively for processing the requested consultation and managing the specific request. The USER consents to the processing of their data for the described purposes, without prejudice to the right to revoke said consent via email to aritzaguila@alchely.com, identifying as a WEBSITE USER and specifying the request.

Legitimation of Processing

Processing is legitimized by the following legal bases:

• The request for information and/or contracting of services from THE OWNER, whose terms and conditions will be made available prior to any eventual contracting.
• Free, specific, informed, and unambiguous consent, provided by making this privacy policy available, which can be accepted by a declaration or clear affirmative action, such as checking a box.

Failure to provide data, or providing incorrect/incomplete data, will make it impossible to attend to your request or carry out the contracting of services.

Mandatory or Optional Nature

Mandatory data will be identified as such in each form. Refusal to provide this information will prevent the service requested by the USER from being effective.

Retention Period

Data will be kept for the time necessary to manage the query, suggestion, complaint, or claim, as well as for the provision of the requested service or the established contractual relationship. Once finished, data will be kept for the period required to comply with legal obligations or as required by a judge or court.

For newsletter subscriptions, data is processed until consent is revoked or the user opposes processing.

CVs will be processed for two years, unless consent is revoked or the user opposes processing.

Recipients

Data will not be communicated to any third party outside THE OWNER except by legal obligation. As data processors, we have contracted service providers who have committed to compliance with data protection regulations at the time of their hiring.

Commitments of the USER

The USER guarantees they are over 14 years old and that the information provided is accurate and truthful.

The USER agrees to inform THE OWNER of any modification to the provided information via email, identifying as a WEBSITE USER.

The USER agrees to keep identification keys and codes secret and to inform THE OWNER immediately in case of loss, theft, or unauthorized access. Until such communication occurs, THE OWNER is exempt from liability deriving from misuse by unauthorized third parties.

Third-Party Data Provided by the USER

If the USER provides personal data of third parties, they guarantee they have previously informed the affected persons and obtained their consent for the communication of their data to THE OWNER.

The USER guarantees the affected persons are over 14 years old and the information is accurate. THE OWNER will verify the consent of said affected persons through an initial non-commercial email.

The USER shall be responsible for consequences deriving from a breach of these conditions.

Rights of Users

The data subject may exercise the following rights according to the GDPR:

• Access to personal data.
• Rectification or erasure.
• Limitation of processing.
• Opposition to processing.
• Data portability.

The USER must specify which right is requested and provide reliable proof of identity. If acting through a representative, documentation of representation and identification must also be provided.

Rights can be exercised by sending a request to: Basigoko Bide Nagusia, 20, 4 I, Bakio, 48130 or to the email: aritzaguila@alchely.com. You may also file a claim with the Spanish Data Protection Agency (www.agpd.es).

Emails Sent by THE OWNER

Emails sent within the contractual relationship may contain confidential information. Unauthorized access or disclosure is a conduct defined in the Penal Code (Article 197).

If you are not the intended recipient, any use, distribution, or reproduction is prohibited. Please notify us immediately and destroy the message. Email does not guarantee the confidentiality, integrity, or correct reception of messages.

Security Measures

THE OWNER has adopted technical and organizational measures to guarantee data security and prevent alteration, loss, or unauthorized access, considering the state of technology and risks.

However, the USER must be aware that Internet security measures are not impregnable.

Data Retention According to LSSI

As a data hosting provider under the LSSI, THE OWNER retains for a maximum of 12 months the information essential to identify the origin of the hosted data and the start of the service. This does not affect the secrecy of communications and may only be used in criminal investigations or for public safety by judges, courts, or the Ministry. Communication to Security Forces will follow data protection regulations.

Intellectual Property Rights

THE OWNER is responsible for all copyrights, intellectual and industrial property, "know-how," and other rights related to the website contents, services, and necessary programs.

Reproduction, publication, and/or non-private use of the contents is not permitted without prior written consent.

Software Intellectual Property

The user must respect third-party programs provided by THE OWNER. The user does not acquire any right or license over the software necessary for the service, except for those necessary for the duration of the contracted services.

Written authorization is required for any action exceeding the contract. It is prohibited to access or modify the configuration of servers owned by THE OWNER.

Intellectual Property of Hosted Content

Use contrary to intellectual property legislation is prohibited, particularly:

• Use contrary to Spanish laws or infringing third-party rights.
• Publication of violent, obscene, abusive, illegal, racial, xenophobic, or defamatory content.
• Cracks, software serial numbers, or content violating third-party intellectual property.
• Collection of data from other users without consent or contrary to GDPR.
• Use of the mail server for mass unsolicited mail (spam).

The user has full responsibility for their website content, transmitted information, and legal actions regarding intellectual property and minor protection. The user will indemnify THE OWNER for costs generated by any cause attributable to the user, including legal defense fees.

Protection of Hosted Information

THE OWNER performs backups but is not responsible for accidental loss or deletion of data by users. Total restoration of data deleted by users is not guaranteed.

Restoration due to user-attributable loss is not included unless it is a specific backup service; in such cases, a fee will be determined. Restoration is only included in the price when the loss is due to causes attributable to THE OWNER.

Commercial Communications

Under the LSSI, THE OWNER will not send advertising communications by email unless previously requested or expressly authorized. For users with a prior contractual relationship, THE OWNER is authorized to send commercial communications regarding products or services similar to those initially contracted. The user may request to stop receiving commercial information through Customer Service channels.