Security & Care

A safe environment for therapists & patients

Data protection is not a feature, it is the foundation upon which we build the future of mental health. We protect every interaction with cutting-edge technology.

Therapist and patient security

End-to-End Encryption

All patient data is encrypted at rest and in transit, using military-grade standards.

GDPR Compliant

We strictly adhere to European data protection regulations (GDPR), ensuring patients' rights are always protected.

Secured Infrastructure

Hosted on a secure Cloud platform with multi-region redundancy, 24/7 continuous monitoring, and exhaustive audit logs.

Privacy by Design

We implement proactive measures that guarantee data protection from the conceptual phase of every feature (Privacy by Design & by Default).

Multi-Factor Authentication (MFA)

We protect access through two-factor authentication (OTP), ensuring only you can access sensitive information.

Your AI, Your Data

Unlike typical systems, Alchely never uses your sessions or patient data to train our global AI models.

Your data is never for sale

We've built a radical privacy policy: we strictly prohibit selling information to third parties or data brokers. Your trust is our greatest asset.